FAQs
Frequently Asked Questions
How long will my order take to arrive?
Orders are processed within 1–2 working days after payment confirmation.
Delivery usually takes 3–5 working days in metro cities and 5–8 days in other areas.
Do you offer free shipping?
Yes! We offer Free Shipping on all orders above ₹999 across India.
Orders below ₹999 may have a small delivery fee.
Do you ship pan-India?
Yes, KRON Nutrition ships to all serviceable PIN codes across India through trusted partners like Delhivery, Bluedart, and Ecom Express.
How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with your tracking number and link.
You can track your shipment in real-time on the courier partner’s website.
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
All online payments are processed securely via Razorpay, PayU, or Cashfree.
Can I cancel my order after placing it?
Orders can be cancelled before they are shipped.
Once dispatched, cancellations are not possible.
Prepaid refunds are processed within 1–2 working days.
What is your return policy?
Returns are accepted only for wrong, damaged, or defective products within 3 days of delivery.
A clear unboxing video is mandatory for all return and refund claims.
How long do refunds take?
Once approved, refunds are processed within 8–15 working days.
COD refunds are issued via UPI or bank transfer.
Are KRON Nutrition supplements safe?
Absolutely. All KRON products are lab-tested, clinically formulated, and free from banned substances or fillers.
We’re committed to clean, genuine nutrition for Indian athletes.